Privacy Policy

Article 1 General Provisions

KaiwayTech Co., Ltd. (hereinafter "the Company", "we" or "us") takes your personal data and privacy seriously, and processes your personal data in accordance with the Personal Data Protection Act of the Republic of China (Taiwan) and related regulations. By using this website, submitting information through the contact form, or interacting with our AI assistant, you acknowledge that you have read, understood and agreed to all terms of this Policy.

Article 2 Purposes and Categories of Personal Data Collected

2.1 Purposes of collection

• Providing consultation, introduction and implementation services for MaiAgent enterprise AI solutions
• Responding to inquiries you submit through the contact form or the AI assistant
• Business development and customer relationship management
• Marketing activities and product update notifications with your consent (you may unsubscribe at any time)
• Website traffic statistics and user experience improvement

2.2 Categories collected

• Identification data: name
• Contact data: email address, phone number
• Professional information: company name, job title, industry
• Inquiry content: questions and requirements you provide through the contact form or the AI assistant
• Technical data: anonymized IP address, browser type, visit time, referring page (via Cloudflare Web Analytics)

Article 3 Use of Personal Data

• Period of use: five years from the date of collection, or until the date you request deletion, whichever comes first
• Area of use: the Republic of China (Taiwan) and regions where the Company conducts business
• Users of the data: the Company, employees authorized by the Company, and the third-party service providers listed below
• Method of use: processing and transmitting your personal data by automated or non-automated means to fulfill the purposes of collection

Article 4 Third-Party Service Providers (Sub-processors)

To operate this website and related services, we use the following third-party services to process or store your personal data. All third-party service providers maintain appropriate data protection measures:

For the full privacy policies of the providers above, please refer to each company's official website.

Article 5 Your Rights

Under Article 3 of the Personal Data Protection Act, you have the following rights regarding your personal data:

• To inquire about or request access to your personal data
• To request a copy of your personal data
• To request supplementation or correction
• To request that collection, processing or use be discontinued
• To request deletion of your personal data

To exercise any of the rights above, please contact us at:
michael@kaiwaytech.com

We will respond within 30 days of receiving your request.

Article 6 Data Security Measures

The Company protects your personal data through the following measures:

• Site-wide HTTPS / TLS 1.2+ encrypted transmission
• Encryption at rest (Cloudflare D1, Google Workspace)
• Multi-layer API protection (CDN rate limiting, origin allowlist, honeypot, field validation)
• Regular rotation of authorization keys (secret rotation)
• Enterprise AI services delivered through the MaiAgent platform, certified under both ISO 27001 (information security management) and ISO 27701 (privacy information management)

Article 7 Cookie Policy

This website uses only the minimum necessary cookies and similar tracking technologies:

• Cloudflare Web Analytics: anonymized visitor statistics containing no personally identifiable information
• Functional cookies: used to remember your website preferences

You may refuse or delete cookies through your browser settings, though some features of this website may not function properly as a result.

Article 8 Protection of Minors

This website primarily serves business customers. If you are under 18 years of age, please do not provide personal data or use features that require personal data.

Article 9 Changes to This Policy

The Company reserves the right to amend this Privacy Policy at any time. Amended policies will be announced on this website with an updated "Last updated" date; we recommend reviewing the latest version periodically. Continued use of this website after amendments constitutes acceptance of the amended policy.

Article 10 Governing Law and Jurisdiction

The interpretation and application of this Policy, and any dispute arising in connection with it, shall be governed by the laws of the Republic of China (Taiwan), with the Taiwan Taipei District Court as the court of first instance.